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Testimonials

Testimonials

Posted By VolAuto

Our wonderful customers are the reason we’re in business. Here are some of the great things they’ve said about us.

We’ll do everything we can to make sure you’re a satisfied customer, too!

Had a JBL BASS PRO 12 SubWoofer $428 installed by Jay. Jay corrected issues with the existing Best Buy installed system with a Pioneer head unit and JBL component speakers $1300. I now have a system that Rocks! – Kurt

This place is great and here are the reasons why:

(my repair: front brakes replaced and collect a quote for A/C repair)

Before I got the work done:
1) they were not afraid to give me a quote! It is always a red flag to me when someone won’t give you a quote-even a ball park. They gave me an exact quote.
2) sales staff were knowledgeable and had excellent customer service skills
3) they set an appointment and gave me a fairly accurate time-frame. Also, if you have an appointment you can make plans to be without your car. (just sayin’)

During my repairs:
1) If they find out that you need additional parts or labor they will give you a call, give you a quote for the added costs and ask permission to make repairs. So, no hidden repair costs! This is exactly what they did in my case and it was nice to know what was going on.
2) They will explain in layman’s terms what is happening
3) They use manufacturer-quality parts so your repairs will last a long time.

After they were done:
1) They gave me a call
2) When I went to pay the cost was exactly what they had quoted me and they actually did me a favor and did not bill me for the quote on getting my A/C fixed, which is going to be a chore apparently. They also printed me off a detailed quote with the labor built in so when I am ready I can get it fixed and know exactly what I am in for.
3) I was going to pick my car up the next day because I didn’t have a ride and THEY PICKED ME UP!!!! I couldn’t believe how they went out of their way to help me! That being said, I don’t think that this is a service they offer, but I happened to live very close. Still, I was blown away at the excellence that this company offers.

So, I will definitely be bringing my business back to this place and I think that they offer honest, good-quality work. — Val

I broke down on I75 on the way to visit some family, and randomly found Volunteer Automotive, they came to the rescue, and towed my vehicle to thier shop where they were able to diagnose the computer issue my car was having, and in no time they had the part at thier shop and installed very quickly. I left with a smile. — Jack

Honest and fair, and that’s all you can ask for. — Tommy

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